Automotive Office Administrator – Receptionist

Chisholm Collision/Northland Auto body

Job Description

  • Provide administrative support to body shop personnel.
  • Prepares a list of equipment, supplies and repairs required and reviews with the Manager as needed.
  • Ensures that repair estimates are completed in a timely manner.
  • Works with insurance adjusters to ensure accident damages are completed and all damages billed/recovered.
  • Communicates with the Manager on a timely basis, to schedule shop work efficiently and check on job status as often as necessary.
  • Maintains contact with customers on a timely basis and in a professional manner.
  • Scheduling of estimate appointments and customer follow-ups.
  • Reviews technicians’ repair orders to ensure all information is complete and accurate before the next job is assigned to each technician – including customer-billed hours, list of parts by operation.
  • Complies with all relevant Health & Safety, and Environmental policies and procedures
  • Answering in-coming calls and greeting in-house customers.
  • Providing administrative services in an effective and efficient manner to ensure that files are accurate and up to date.
  • Customer reception area maintenance; i.e.: Office/ waiting area
  • Face-to-face interaction with customers
  • Understanding specific insurers’ claims processing policies and processes and following them accordingly
  • Maintaining updated customer files

Schedule: MON-THURS: 9-4 PM/FRI: 9-5 PM (WEEKENDS AND HOLIDAYS OFF)

Wage: $16-$18 HOURLY WITH INCREASE UPON PROBATIONARY PERIOD

Qualifications
Mandatory experience in invoicing, receiving and applying customer payments

How to Apply
Please send resume to: rita.varcoe@lakewaytruck.com

To apply for this job email your details to rita.varcoe@lakewaytruck.com

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